GoGo Speech

Privacy Policy

Last Modified:  December 2020

Introduction

 

GoGo Speech respects your privacy and is committed to protecting it through our compliance with this policy.  This policy describes the types of information we may collect from you or that you may provide when you visit www.gogospeech.com and our practices for collecting, using, maintaining, protecting, and disclosing that information.  This policy applies to information we collect on the Website, and in email and other electronic messages between you and the Website.  It does not apply to information collected (1) by us offline or (2) by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

 

Please read this policy carefully to understand our policies and practices regarding how we treat your information.  By accessing or using this Website, you agree to this Privacy Policy.  The policy may change from time to time.  You will be required to confirm your acceptance of any new policy.  Please do not use this Website if you do not agree to this policy, or the other terms and conditions described in our Terms of Use.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age.  No one under age 13 may provide any information to the Website.  We do not knowingly collect personal information from children under 13.  If you are under 13, do not use or provide any information on this Website, register on the Website, make any purchases on the Website, use any of the interactive or public comment features of the Website, or provide any information about yourself to use, including your name, address, telephone number, email address, or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us at contact@gogospeech.com .  

 

Information We Collect About You and How We Collect It

 

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, and telephone number. 

  • That is about you but does not identify you, such as aggregate use data; and

  • About your internet connection, IP address, the equipment you use to access our Website, and usage details.

​We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the site.  Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

  • From Wix, MemberSpace (which processes payment through Stripe) and Google Analytics.

Information You Provide to Us

 

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website.  This includes information provided at the time of registering to use our Website, subscribing to our service, purchasing materials, when you enter a contest or promotion sponsored by us, or when you report a problem with our Website.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Details of transactions you carry out through our Website and the fulfillment of your orders.  You may be required to provide financial information before placing an order through our Website.  

  • Your search queries on the Website.  

You may also, now or in the future, have the ability to provide information to be published or displayed (“posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”).  Your User Contributions are posted on and transmitted to others at your own risk.  Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable.  Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions.  Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

 

Many of the features offered on the Website are only made available if we have certain information about you.  To access these features, you may be asked to submit personal information about yourself.  For example, when signing up to receive an electronic newsletter as a subscriber to the website, you may be required to provide your email.  When purchasing products or services available through the Website, or when purchasing a membership, you may be required to submit your name, email, billing address, phone number, and payment card or PayPal information.

Information We Collect Through Automatic Data Collection Technologies

 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may also use these technologies to collect information about your online activities over time.  We do not respond to Do Not Track signals from Web browsers. The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways.  It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns

  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, you may be unable to access certain parts of our Website.  Unless you have adjusted your browser setting so that it will refuse cookies (see “Opt Out” below), our system will issue cookies when you direct your browser to our Website.  To learn more about cookies, visit https://www.allaboutcookies.org/.

  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website.  Flash cookies are not managed by the same browser settings as are used for browser cookies.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

  • Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).  

  • Pixel Tags. Pixel tags are small strings of code that provide a method for delivering a graphic image on a web page or other documents.  Pixel tags allow the operator of the web page or other document, or a third party who serves the pixel tag, to set, read, and modify cookies.  Pixel tags may also be used to obtain information about the computer being used to view that web page or other document.  The entity that sends the tag can view the IP address of the computer that the tag is sent to, the time it was sent, the user’s operating system and browser type, and similar information.

  • Embedded Scripts. An embedded script is programming code designed to collect information about your interactions with the Service.  It is temporarily downloaded onto our computer from our web server, or from a third party with which we work, and is active only while you are connected to the Service, and deleted or deactivated thereafter.

  • Web Storage. Web storage collects and stores non-personally identifiable data in your browser.  Web storage functions similar to cookies as described above, however, by storing information in your browser we are given more space than traditional cookies.  We utilize both persistent and session web storage.

Opt Out

 

As described above, you may refuse to accept browser cookies by adjusting the settings in your web browser.  The following links explain how to access cookie settings in various browsers:

You may also opt out of being tracked by Google Analytics by visiting this link: http://tools.google.com/dlpage/gaoptout.

Third-Party User of Cookies and Other Tracking Technologies

 

Some content or applications, including advertisement, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers.  These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.  

 

We do not control these third parties’ tracking technologies or how they may be used.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from any provider, see “Choices About How We Use and Disclose Your Information.”  

How We Use Your Information

 

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our website and its contents to you.

  • To facilitate membership registration.

  • To allow you to purchase a membership or products.

  • To provide you with information, products, or services that you request from us.

  • To provide you with information about GoGo Speech goods and services that may be of interest to you.

  • To send you newsletters, user feedback surveys, and promotional materials.

  • To fulfill any other purpose for which you provide it.

  • To provide you with notices about your registration.

  • To carry out our obligations and enforce our rights arising from any contract entered into between you and us, including for billing and collection.  

  • To notify you about changes to our Website or any products or services we offer or provide through it.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.  If you post information on public areas of the Website, you have impliedly consented to the public display of such data.

  • Investigating your actions if we believe they are inconsistent with our terms of use, user agreements, applicable terms or policies.

  • Protecting the rights, property, life, health, security, or safety of GoGo Speech, the Website or its users, or any third party.

Disclosure of Your Information

 

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

 

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GoGo Speech’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GoGo Speech about our Website users is among the assets transferred.

  • To fulfill the purpose for which you provide it.  

  • For any other purposes disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms of Use or Terms of Sale and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GoGo Speech, our customers, or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

 

We strive to provide you with choices regarding the personal information you provide to us.  We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. As described above, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

  • Disclosure of Your Information for Third-Party Advertising. We do not disclose your information to third party advertisers.  

  • Promotional Offers from the Company. If you do not wish to have your email address used by GoGo Speech to promote our products or services, you can opt-out by unsubscribing from any email we send you or sending an email to contact@gogospeech.com .  If we have sent you a promotional email, you may send us an email at that address asking to be omitted from future email distributions.  Please note that this opt-out does not apply to information provided to the GoGo Speech as a result of a product purchase.

We do not control third parties’ collections or use of your information to serve interest-based advertising.  However, these third parties may provide you with ways to choose not to have your information collected or used in this way.  You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.  

Accessing and Correcting Your Information

 

You may change your subscription or membership info by emailing us at contact@gogospeech.com.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you are a resident of the European Union, you may also email us at contact@gogospeech.com to:

  • See what data we have about you, if any;

  • See what data you have provided directly to us;

  • Change/correct any data we have about you;

  • Ask us to delete any data we have about you; 

  • Ask us to temporarily stop processing data from you;

  • Object to further processing of your data, provided that the processing is inconsistent with the primary purpose for which it was collected; 

  • Withdraw any consent to processing of your data that you have previously granted; and/or

  • Opt out of future communications from us.

Please note that we may ask you to verify your identity before responding to such requests.

 

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.  Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Use

Data Security

 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  All information you provide to us is stored on our secure servers behind firewalls.  Any payment transactions will be encrypted using SSL technology. 

 

The safety and security of your information depends on you.  You must keep your password confidential.  We urge you to be careful about giving out information in public areas of the website.  The information you share in public areas may be viewed by any user of the website.  

 

Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on the website.

Changes to Our Privacy Policy

 

It is our policy to post any changes we make to our privacy policy on this page.  If we make material changes to how we treat our users’ personal information, we will notify you through a pop-up notification on the Website homepage and through email.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you.  The date the privacy policy was last revised is identified at the top of the page.  You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

 

To ask questions about this privacy policy and our privacy practices, to report any problems accessing the site, or if you have a disability and would like to access this policy in an alternative format, contact us at contact@gogospeech.com .